If something you earned or purchased isn’t showing up, don’t worry—we’ll help you!
Try This First
Make sure you’re connected to the internet.
Restart the game to refresh your account.
Check if the item was added somewhere else (like your mailbox, inventory, or storage).
Still Missing?
Go to Menu → Settings → Advanced → Support and send us a message with:
The missing item(s)
The approximate date/time you earned or purchased them
A screenshot (if available, e.g., receipt or reward screen)
Our team will investigate and get back to you as soon as possible. 🚀
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